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Commercial cleaning

Janitorial software that wins contracts and proves the work

Commercial cleaning is contracts, not one-off jobs. Night crews across several buildings, a facilities manager who wants proof, monthly invoices with net terms. maid.co runs the work, the inspections and the billing, and helps you find the next contract.

9:41

Visit · 10:30–1:00

Alvarez residence

Gate 4471Dog: Biscuit

Standard clean

4 of 6
  • Kitchen counters & backsplash
  • Stovetop degreased
  • Inside microwave
  • Bathrooms: tub, tile, grout
  • Baseboards, all rooms
  • Floors vacuumed & mopped
Before
After
Complete visit
1

Proof on every visit

Inspection checklists with required photos and signatures, sent to the client as a PDF.

2

Billing that matches the contract

Fixed monthly or periodic invoicing with net terms, statements and aged receivables.

3

A pipeline, not just a schedule

An AI sales developer prospects offices and property managers and books walkthroughs.

Multiple sites, after hours, one contract

A single commercial client might have a headquarters, two branch offices and a warehouse, each with its own access, alarm and scope. In maid.co, one client can hold many properties, each with its own instructions, codes, key tracking and custom fields that carry from the contract through every job and invoice.

Set recurring visits for Monday through Friday at 7 pm, three nights a week, or a monthly floor strip. Assign crews rather than individuals, and see every building on the map view so night routes make sense. Cleaners clock in with a location check-in prompt, so you know someone was actually at the site.

  • Multiple properties per client, each with its own scope and access notes
  • Crew scheduling for evening and overnight shifts
  • Location check-in prompts and GPS waypoints on clock in and visit actions
  • Separate billing address from each service address

Inspections the facilities manager can read

Commercial complaints come with a paper trail. The best defense is your own. Build inspection checklists by area with the eight question types: checkboxes for tasks, numbers for supply counts, images for restrooms and break rooms, and a signature from the night supervisor or building contact.

Required items must be done before a visit can close. Templates are versioned, so updating the scope for a renewed contract doesn't erase last quarter's answers. Export checklist reports as CSV or email a PDF with photos to the facilities manager after each visit.

  • Area-by-area sections for restrooms, kitchens, lobbies and offices
  • Required photos and supervisor signatures
  • Versioned templates that preserve historical inspections

Contracts, terms and periodic invoicing

Commercial clients sign agreements and pay on terms. Send the service agreement through Sign for e-signature and countersignature. Set payment terms by client type so commercial accounts default to net 30 while residential stays due on receipt. Bill a fixed monthly amount or periodic invoices that list each service date.

Aged receivables and statements show who is late before it becomes a problem. Job profitability reports compare labor (time multiplied by rate) and supplies against the contract, so you can see which building quietly loses money and reprice it at renewal.

app.erp.io/service/invoices/2291
Invoice #2291

Billed to

Chen Family · Weekly

Paid · Autopay

Due on receipt

Service dateItemAmount
Oct 2Weekly clean$140.00
Oct 9Weekly clean$140.00
Oct 9Inside oven$35.00

Subtotal $315.00

Tip (15%) $47.25

$362.25

An AI sales developer for winning contracts

Most janitorial companies grow by winning the next building. Phony's AI sales developer runs outbound prospecting: it researches offices, medical practices and property managers in your area, writes personalized outreach, follows up on a sequence and books walkthroughs into your calendar.

The walkthrough becomes an assessment, the assessment becomes a quote with a contract block, and the signed quote becomes recurring jobs, all on the same record in the CRM. The legal module can review contract language on liability and bonding before you sign someone else's paper.

  • Outbound sequences to offices, clinics and property managers
  • Walkthroughs booked as assessments on your schedule
  • CRM pipeline from first touch to signed agreement
app.erp.io/phony/sequences
AI Sales Developer · Office buildings, NW Arkansas
Ridgeview MedicalReplied
Summit Property MgmtWalkthrough booked
Crestline OfficesStep 3 of 5
Hollow Creek HOAResearching
To: [email protected] · Draft, step 2

Nightly cleaning for your 4 Bentonville buildings

Hi Renee, saw Summit just took on the Walton Blvd office park. We clean 11 commercial sites nearby, after hours, with photo-verified checklists for every visit.

Worth a 20-minute walkthrough next week?

Personalized from 3 sources

A day with maid.co

One contract, three buildings, a Monday complaint

Say you clean a property management firm's three office buildings every weeknight. On Monday morning the facilities manager emails that a second-floor restroom wasn't restocked on Friday.

You pull up Friday's visit. The crew lead clocked in at 7:12 pm with a location check-in, the restroom section shows a photo of stocked dispensers, and the supervisor signed off at 10:40 pm. You forward the PDF. The manager replies that it must have been the day porter. The contract renews in March, and the job profitability report already tells you that building needs a price increase.

FAQ

Questions, answered

Can I bill a commercial client one fixed monthly amount?

Yes. Recurring jobs can bill per visit, as a fixed amount, or periodically, for example once a month covering every visit that month. Invoices can list service dates on each line so the client's accounts payable team sees what they paid for. Payment terms like net 30 can default by commercial client type.

How do inspection checklists work for multiple areas?

Checklist templates support sections, so you can build one per building type with areas such as restrooms, kitchen, lobby and offices. Each section can mix checkboxes, numbers, photos and signatures. Required items must be completed before the visit closes, and a PDF with photos can be emailed to the client automatically.

What does the AI sales developer actually do?

It runs outbound prospecting for you. It researches target businesses such as offices, clinics and property managers, writes personalized messages, follows up on a sequence, and books walkthroughs onto your calendar. Replies and meetings land in the CRM on the contact and company record, so your team picks up from there.

Can my night crews clock in only when they are on site?

Time tracking includes location check-in prompts and records GPS waypoints on actions like clocking in and starting a visit. That gives you a record of where each clock in happened. Timesheets are approved by a manager before they go to payroll prep, with full edit history.

Can I get commercial contracts signed electronically?

Yes. The Sign module sends service agreements, scopes of work and renewals for e-signature, tracks who has viewed and signed, and handles countersignature. Signed documents attach to the client record. Quotes also support e-sign approval with a contract and terms block for smaller commercial jobs.

Keep exploring

Run your whole cleaning company from one place.

Try every module free for 30 days. No card, no setup fee, and we'll help you bring your clients over.